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Help!--replacing speedometer/odometer
08-30-2010, 14:17
Post: #1
Help!--replacing speedometer/odometer

Hi, folks--
Working with a good auto mechanic, we are trying to replace our speedometer/odometer. We believe the original instrument was a Teleflex (because we determined the rest of the original dashboard instruments are that) that was at some point replaced by a Motorola instrument, which no longer works.
Now we have gone back to a Teleflex, butthe devicecame with no documentation whatsoever for hook-up, calibrating, etc. (I am not mentioning dealer names just yet).We were told by the dealer that it's a "trial-by-error" thing. The mechanic figured out the basic hook-up. However,with regard to setting the 9 calibrating switches on the device, after a couple of hours of going around and around the block with the mechanic stopping and making adjustment after adjustment (e.g., because the devicewas reading 70mph whenthe coach was going 20 mph, for example), we realized the maddening absurdity of the situation because the number of combinations of those 9 switches is endless. Because we are good customers, the mechanic kindly agreed not to charge us for all this needless waste of time.
We are hoping someone out there might might know the exact combination of those 9 switches specifically for an '83 FC 35' RB Blue Bird Wanderlodge.
Thanks so much in advance for any help!
Jo-ski (also forStew)
"The Bird Abides"
'83 FC 35' RB
Blaine, WA
Quote this message in a reply
08-31-2010, 02:04
Post: #2
Help!--replacing speedometer/odometer
Jo-Ski:

Here is Teleflex instructions for setting the dip switches.

Marv
2004 M380
Ocean Shores, WA

--- In WanderlodgeForum@yahoogroups.com, "Jo-Ski" wrote:
>
> Hi, folks--
>
> Working with a good auto mechanic, we are trying to replace our
speedometer/odometer. We believe the original instrument was a Teleflex (because
we determined the rest of the original dashboard instruments are that) that was
at some point replaced by a Motorola instrument, which no longer works.
>
> Now we have gone back to a Teleflex, but the device came with no documentation
whatsoever for hook-up, calibrating, etc. (I am not mentioning dealer names just
yet). We were told by the dealer that it's a "trial-by-error" thing. The
mechanic figured out the basic hook-up. However, with regard to setting the 9
calibrating switches on the device, after a couple of hours of going around and
around the block with the mechanic stopping and making adjustment after
adjustment (e.g., because the device was reading 70 mph when the coach was going
20 mph, for example), we realized the maddening absurdity of the situation
because the number of combinations of those 9 switches is endless. Because we
are good customers, the mechanic kindly agreed not to charge us for all this
needless waste of time.
>
> We are hoping someone out there might might know the exact combination of
those 9 switches specifically for an '83 FC 35' RB Blue Bird Wanderlodge.
>
> Thanks so much in advance for any help!
>
> Jo-ski (also for Stew)
> "The Bird Abides"
> '83 FC 35' RB
> Blaine, WA
>
Quote this message in a reply
08-31-2010, 03:43
Post: #3
Help!--replacing speedometer/odometer

Marv--did not actually get the instructions for setting the dip switches. Can't find them anywhere in your return reply or as an attachment.
???
Could you please re-send? We are so, sodesperate for this information!
Thank you so much!
Jo-ski


From:
"marvwheeler@nwlink.com"
Sent: Tuesday, August 31, 2010 7:04 AM
To: "WanderlodgeForum@yahoogroups.com"
Subject: [WanderlodgeForum] Re: Help!--replacing speedometer/odometer


Jo-Ski:

Here is Teleflex instructions for setting the dip switches.

Marv
2004 M380
Ocean Shores, WA

--- In "WanderlodgeForum@yahoogroups.com", "Jo-Ski" wrote:
>
> Hi, folks--
>
> Working with a good auto mechanic, we are trying to replace our speedometer/odometer. We believe the original instrument was a Teleflex (because we determined the rest of the original dashboard instruments are that) that was at some point replaced by a Motorola instrument, which no longer works.
>
> Now we have gone back to a Teleflex, but the device came with no documentation whatsoever for hook-up, calibrating, etc. (I am not mentioning dealer names just yet). We were told by the dealer that it's a "trial-by-error" thing. The mechanic figured out the basic hook-up. However, with regard to setting the 9 calibrating switches on the device, after a couple of hours of going around and around the block with the mechanic stopping and making adjustment after adjustment (e.g., because the device was reading 70 mph when the coach was going 20 mph, for example), we realized the maddening absurdity of the situation because the number of combinations of those 9 switches is endless. Because we are good customers, the mechanic kindly agreed not to charge us for all this needless waste of time.
>
> We are hoping someone out there might might know the exact combination of those 9 switches specifically for an '83 FC 35' RB Blue Bird Wanderlodge.
>
> Thanks so much in advance for any help!
>
> Jo-ski (also for Stew)
> "The Bird Abides"
> '83 FC 35' RB
> Blaine, WA
>

Quote this message in a reply
08-31-2010, 05:39
Post: #4
Help!--replacing speedometer/odometer
Hi Jo,


Here is a link to a Teleflex customer service line. I know it says Teleflex Marine but it is a place to start. I hope they can email you the directions for your model number of speedometer. I think they should be able to point you to where you can get it at least and the number is toll free! There is probably a PDF manual file they can send.


Go here http://www.teleflexmarine.com/support/te...l-support/

Good luck!
Gary

On 30 August 2010 19:17, Jo-Ski <"josl@nas.com"> wrote:

 



Hi, folks--
 
Working with a good auto mechanic, we are trying to replace our speedometer/odometer. We believe the original instrument was a Teleflex (because we determined the rest of the original dashboard instruments are that) that was at some point replaced by a Motorola instrument, which no longer works.
 
Now we have gone back to a Teleflex, but the device came with no documentation whatsoever for hook-up, calibrating, etc. (I am not mentioning dealer names just yet). We were told by the dealer that it's a "trial-by-error" thing. The mechanic figured out the basic hook-up. However, with regard to setting the 9 calibrating switches on the device, after a couple of hours of going around and around the block with the mechanic stopping and making adjustment after adjustment (e.g., because the device was reading 70 mph when the coach was going 20 mph, for example), we realized the maddening absurdity of the situation because the number of combinations of those 9 switches is endless. Because we are good customers, the mechanic kindly agreed not to charge us for all this needless waste of time.
 
We are hoping someone out there might might know the exact combination of those 9 switches specifically for an '83 FC 35' RB Blue Bird Wanderlodge.
 
Thanks so much in advance for any help!
 
Jo-ski (also for Stew)
"The Bird Abides"
'83 FC 35' RB
Blaine, WA
Quote this message in a reply
08-31-2010, 05:41
Post: #5
Help!--replacing speedometer/odometer
Jo

I also just found this page try it and see if your gauge is listed:

http://www.teleflexmarine.com/category/m...on-guides/


Gary

On 31 August 2010 10:39, G Boyd <"gboyd007@gmail.com"> wrote:
Hi Jo,


Here is a link to a Teleflex customer service line. I know it says Teleflex Marine but it is a place to start. I hope they can email you the directions for your model number of speedometer. I think they should be able to point you to where you can get it at least and the number is toll free! There is probably a PDF manual file they can send.


Go here http://www.teleflexmarine.com/support/te...l-support/

Good luck!
Gary


On 30 August 2010 19:17, Jo-Ski <"josl@nas.com"> wrote:

 



Hi, folks--
 
Working with a good auto mechanic, we are trying to replace our speedometer/odometer. We believe the original instrument was a Teleflex (because we determined the rest of the original dashboard instruments are that) that was at some point replaced by a Motorola instrument, which no longer works.
 
Now we have gone back to a Teleflex, but the device came with no documentation whatsoever for hook-up, calibrating, etc. (I am not mentioning dealer names just yet). We were told by the dealer that it's a "trial-by-error" thing. The mechanic figured out the basic hook-up. However, with regard to setting the 9 calibrating switches on the device, after a couple of hours of going around and around the block with the mechanic stopping and making adjustment after adjustment (e.g., because the device was reading 70 mph when the coach was going 20 mph, for example), we realized the maddening absurdity of the situation because the number of combinations of those 9 switches is endless. Because we are good customers, the mechanic kindly agreed not to charge us for all this needless waste of time.
 
We are hoping someone out there might might know the exact combination of those 9 switches specifically for an '83 FC 35' RB Blue Bird Wanderlodge.
 
Thanks so much in advance for any help!
 
Jo-ski (also for Stew)
"The Bird Abides"
'83 FC 35' RB
Blaine, WA

Quote this message in a reply
08-31-2010, 08:34
Post: #6
Help!--replacing speedometer/odometer
Maybe this is it:

PROGRAMMABLE VEHICLE SPEEDOMETERS

http://www.google.com/url?sa=t&source=we...%2Fww\
w.v3instruments.com%2Findustrial_instruction_sheets%2Fprogrammable_speedo_odo.pd​\
f&rct=j&q=Teleflex%20instructions%20for%20setting%20the%20dip%20switch&ei=_2V9TJ\
n3EYGClAeeiZnrCw&usg=AFQjCNGmJKxfiHZFAxAAM3_g6Cv4FSR_SQ&sig2=xpIJXeBlPihYYRtY_oW\
00w&cad=rja

--- In WanderlodgeForum@yahoogroups.com, "Jo-Ski" wrote:
>
> Marv--did not actually get the instructions for setting the dip switches.
Can't find them anywhere in your return reply or as an attachment.
>
> ???
>
> Could you please re-send? We are so, so desperate for this information!
>
> Thank you so much!
>
> Jo-ski
>
>
--------------------------------------------------------------------------------
> From: marvjeanm380
> Sent: Tuesday, August 31, 2010 7:04 AM
> To: WanderlodgeForum@yahoogroups.com
> Subject: [WanderlodgeForum] Re: Help!--replacing speedometer/odometer
>
>
>
> Jo-Ski:
>
> Here is Teleflex instructions for setting the dip switches.
>
> Marv
> 2004 M380
> Ocean Shores, WA
>
> --- In WanderlodgeForum@yahoogroups.com, "Jo-Ski" wrote:
> >
> > Hi, folks--
> >
> > Working with a good auto mechanic, we are trying to replace our
speedometer/odometer. We believe the original instrument was a Teleflex (because
we determined the rest of the original dashboard instruments are that) that was
at some point replaced by a Motorola instrument, which no longer works.
> >
> > Now we have gone back to a Teleflex, but the device came with no
documentation whatsoever for hook-up, calibrating, etc. (I am not mentioning
dealer names just yet). We were told by the dealer that it's a "trial-by-error"
thing. The mechanic figured out the basic hook-up. However, with regard to
setting the 9 calibrating switches on the device, after a couple of hours of
going around and around the block with the mechanic stopping and making
adjustment after adjustment (e.g., because the device was reading 70 mph when
the coach was going 20 mph, for example), we realized the maddening absurdity of
the situation because the number of combinations of those 9 switches is endless.
Because we are good customers, the mechanic kindly agreed not to charge us for
all this needless waste of time.
> >
> > We are hoping someone out there might might know the exact combination of
those 9 switches specifically for an '83 FC 35' RB Blue Bird Wanderlodge.
> >
> > Thanks so much in advance for any help!
> >
> > Jo-ski (also for Stew)
> > "The Bird Abides"
> > '83 FC 35' RB
> > Blaine, WA
> >
>
Quote this message in a reply
08-31-2010, 13:43
Post: #7
Help!--replacing speedometer/odometer
I am the offending dealer and I did not say that it was trail by error
I stated that there was NO documentation I stated this when I was asked if I had
any wanderldoge nos Gauges for sale and I stated this whne the customer phoned I
also Stated how I received the Gauges
About 299 Gauges in a rather Large Garbage bag. They were the contained in a
file cabinet which I purchased at the Bluebird Auction. The file cabinet also
did not have any documentation in it. If you are not happy with the sale simply
return the speedometer Money Cheerfully refunded
But Wait I have not Received payment for the speedometer yet
So just return the speedometer

Stephen Birtles
Dupree Products


--- In WanderlodgeForum@yahoogroups.com, G Boyd wrote:
>
> Hi Jo,
>
>
> Here is a link to a Teleflex customer service line. I know it says Teleflex
> Marine but it is a place to start. I hope they can email you the directions
> for your model number of speedometer. I think they should be able to point
> you to where you can get it at least and the number is toll free! There is
> probably a PDF manual file they can send.
>
> Go here http://www.teleflexmarine.com/support/te...l-support/
>
> Good luck!
> Gary
>
> On 30 August 2010 19:17, Jo-Ski wrote:
>
> >
> >
> > Hi, folks--
> >
> > Working with a good auto mechanic, we are trying to replace our
> > speedometer/odometer. We believe the original instrument was a Teleflex
> > (because we determined the rest of the original dashboard instruments are
> > that) that was at some point replaced by a Motorola instrument, which no
> > longer works.
> >
> > Now we have gone back to a Teleflex, but the device came with no
> > documentation whatsoever for hook-up, calibrating, etc. (I am not mentioning
> > dealer names just yet). We were told by the dealer that it's a
> > "trial-by-error" thing. The mechanic figured out the basic hook-up.
> > However, with regard to setting the 9 calibrating switches on the device,
> > after a couple of hours of going around and around the block with the
> > mechanic stopping and making adjustment after adjustment (e.g., because the
> > device was reading 70 mph when the coach was going 20 mph, for example), we
> > realized the maddening absurdity of the situation because the number of
> > combinations of those 9 switches is endless. Because we are good customers,
> > the mechanic kindly agreed not to charge us for all this needless waste of
> > time.
> >
> > We are hoping someone out there might might know the exact combination of
> > those 9 switches specifically for an '83 FC 35' RB Blue Bird Wanderlodge.
> >
> > Thanks so much in advance for any help!
> >
> > Jo-ski (also for Stew)
> > "The Bird Abides"
> > '83 FC 35' RB
> > Blaine, WA
> >
> >
>
Quote this message in a reply
08-31-2010, 18:35
Post: #8
Help!--replacing speedometer/odometer

Stephen Birtles wrote:
>I am the offending dealer and I did not say that it was trail by error
>I stated that there was NO documentation I stated this when I was asked if I had any wanderldoge nos Gauges for sale and I stated this whne the customer >phoned I also Stated how I received the Gauges
>About 299 Gauges in a rather Large Garbage bag. They were the contained in a file cabinet which I purchased at the Bluebird Auction. The file cabinet also did >not have any documentation in it. If you are not happy with the sale simply return the speedometer Money Cheerfully refunded
>But Wait I have not Received payment for the speedometer yet
>So just return the speedometer

Jo-ski writes:
First, our main concern: PLEASE, PLEASE, DOES ANYONE OUT THERE HAVE THE 9-DIP-SWITCH SETTINGS FOR CALIBRATING A TELEFLEX SPEEDOMETER/ODOMETER FOR AN '83 FC 35' RB BLUE BIRD WANDERLODGE?
Now to respond to Stephen: Please, we are not trying to set off a firestorm or tarnish any reputations here, but we feel we need to set the record straight and perhaps bring something positive out of this situation.
With all due respect, Stephen, while we thank you for coming forward, we did not mention youor your dealership by name to this forum about this matter.
And, yes,when we ordered the gauge, you explained that there was no documentation,but both of us distinctly remember you saying that setting it up was by "trial-and-error." Stew thought, by that, you meant connecting the 4 wires up. You said nothing about there being 9 dip switches to set for the calibration. So, no, at that point, we did not know about those 9 dip switches, and of course, you yourself must understand that setting those switches to the "magic combination" for a given coachcould beone out of thousands of possible combinations and permutations with that many switches (for heaven's sake, "trial-and-error" could conceivably take up the rest of our lifetimes).
And, no, you actually did not explain about how you purchased the gauges until Stew called you a second time--right in the middle of a +6-hour session with the mechanic, trying to get the gauge to work properly (as I mentioned, for example, it would read 70 mph when the coach was actually doing 20 mph, as monitored by GPS). You were at the dentist, and suggested they go out to the Teleflex Website, where they would "find all the information," which they did not find. They finally called Teleflex tech support, and the tech support guy explained that they no longer make this gauge, but he remembered it, and could fax out a 4-or-5-page handout that at least explained something about it--e.g., the existence of the 9 switches. That entailedhunting foranearby Kinko's or mailbox-type place where they could receive the fax--again, right in the middle of this+6-hour session with the mechanic around and around the block in "trial-and-error" mode. . .
OK, Stephen, here'sone positive outcome of this situation: to do right by any future customers, you could, at the very least, call Teleflex yourself, secure a master copy/fax of that 4-or-5 page handout from Teleflex, and include a photocopy of it with any of thoseother 298gauges you sell in the future. That would bea service to your customers, along with explaining this 9-dip-switch situation up front to them, don't you think?
Unfortunately, the handout still does not give the magic combination of the 9 dip switches for a given coach. Hence, we are hoping, please, that someone out there will respond to our initial plea above. Barring that, Stew is still willing to go the extra mile by going through what sounds like anelaborate kabuki of crawling under the coach, counting the number of notches on something for odometer-related purposes, getting tire sizes, and supplying a whole host of other measurements and specifications to Teleflex,--and maybe, maybe--Teleflexwill be able toprovide the settings.
If that doesn't work, we will return the gauge. If it does work, we will gladly share thishard-won information with other Blue Birders, including Stephen (something that might boost the sale of the other 298 gauges?) because wesincerely wish Stephen all the bestwith his business.
There. . .another possible positive outcometo the situation. . .don't you think?
Respectfully,
Jo-ski and Stew
"The Bird Abides"
'83 FC 35' RB
Blaine, WA
Quote this message in a reply
08-31-2010, 22:10
Post: #9
Help!--replacing speedometer/odometer
If there are 9 switches each with 2 positions, then the total number of combinations is 2^9, or 512.
Some or all of the switches are probably used to represent a binary number in the range 0 to 511.  (or a smaller max if some of the switches are used for other things)
Are the switches all in one block?  Do they have any markings or numbering?  While it's certainly not trivial, it actually might be possible to arrive at correct settings
by a slightly improved "trial, measure error, calculate new trial setting, repeat" method.
Regards,
Dorn Hetzel
77FC35
Hogansville, GA

On Wed, Sep 1, 2010 at 2:35 AM, Jo-Ski <"josl@nas.com"> wrote:

 



Stephen Birtles wrote:
 
>I am the offending dealer and I did not say that it was trail by error
>I stated that there was NO documentation I stated this when I was asked if I had any wanderldoge nos Gauges for sale and I stated this whne the customer >phoned I also Stated how I received the Gauges
>About 299 Gauges in a rather Large Garbage bag. They were the contained in a file cabinet which I purchased at the Bluebird Auction. The file cabinet also did >not have any documentation in it. If you are not happy with the sale simply return the speedometer Money Cheerfully refunded
>But Wait I have not Received payment for the speedometer yet
>So just return the speedometer

Jo-ski writes:
 
First, our main concern: PLEASE, PLEASE, DOES ANYONE OUT THERE HAVE THE 9-DIP-SWITCH SETTINGS FOR CALIBRATING A TELEFLEX SPEEDOMETER/ODOMETER FOR AN '83 FC 35' RB BLUE BIRD WANDERLODGE?
 
Now to respond to Stephen: Please, we are not trying to set off a firestorm or tarnish any reputations here, but we feel we need to set the record straight and perhaps bring something positive out of this situation.
 
With all due respect, Stephen, while we thank you for coming forward, we did not mention you or your dealership by name to this forum about this matter.
 
And, yes, when we ordered the gauge, you explained that there was no documentation, but both of us distinctly remember you saying that setting it up was by "trial-and-error." Stew thought, by that, you meant connecting the 4 wires up. You said nothing about there being 9 dip switches to set for the calibration. So, no, at that point, we did not know about those 9 dip switches, and of course, you yourself must understand that setting those switches to the "magic combination" for a given coach could be one out of thousands of possible combinations and permutations with that many switches (for heaven's sake, "trial-and-error" could conceivably take up the rest of our lifetimes).
 
And, no, you actually did not explain about how you purchased the gauges until Stew called you a second time--right in the middle of a +6-hour session with the mechanic, trying to get the gauge to work properly (as I mentioned, for example, it would read 70 mph when the coach was actually doing 20 mph, as monitored by GPS). You were at the dentist, and suggested they go out to the Teleflex Website, where they would "find all the information," which they did not find. They finally called Teleflex tech support, and the tech support guy explained that they no longer make this gauge, but he remembered it, and could fax out a 4-or-5-page handout that at least explained something about it--e.g., the existence of the 9 switches. That entailed hunting for a nearby Kinko's or mailbox-type place where they could receive the fax--again, right in the middle of this +6-hour session with the mechanic around and around the block in "trial-and-error" mode. . .
 
OK, Stephen, here's one positive outcome of this situation: to do right by any future customers, you could, at the very least, call Teleflex yourself, secure a master copy/fax of that 4-or-5 page handout from Teleflex, and include a photocopy of it with any of those other 298 gauges you sell in the future. That would be a service to your customers, along with explaining this 9-dip-switch situation up front to them, don't you think?
 
Unfortunately, the handout still does not give the magic combination of the 9 dip switches for a given coach. Hence, we are hoping, please, that someone out there will respond to our initial plea above. Barring that, Stew is still willing to go the extra mile by going through what sounds like an elaborate kabuki of crawling under the coach, counting the number of notches on something for odometer-related purposes, getting tire sizes, and supplying a whole host of other measurements and specifications to Teleflex,--and maybe, maybe--Teleflex will be able to provide the settings.
 
If that doesn't work, we will return the gauge. If it does work, we will gladly share this hard-won information with other Blue Birders, including Stephen (something that might boost the sale of the other 298 gauges?) because we sincerely wish Stephen all the best with his business.
 
There. . .another possible positive outcome to the situation. . .don't you think?
 
Respectfully,
 
Jo-ski and Stew
"The Bird Abides"
'83 FC 35' RB
Blaine, WA

Quote this message in a reply
09-01-2010, 02:22
Post: #10
Help!--replacing speedometer/odometer

Dorn,



I might add that one could use a "binary search" to

find the correct value and that if there are 9 switches

(labled sw1 thru sw9), then ONLY 9 trials are required.

A trial and error approach is feasible.



Jo-Ski,



From the documentation posted earlier it appears that

sw9 is the high order bit. Start by setting this bit to

"ON".



One of two outcomes can present themselves:



1) if the speedometer reads high: then set sw9 to "OFF"

and set sw8 to (ON) (that is, divide by 2), or

 

2) if the speedometer reads low: then leave sw9 "ON"

and set sw8 to "ON".



At this point one of two outcomes can present themselves:



1) if the speedometer reads high: then set sw8 to "OFF"

and set sw7 to (ON) (that is, divide by 2), or

 

2) if the speedometer reads low: then leave sw8 "ON"

and set sw7 to "ON".



Continue this process until you get to sw1, at which point

you're done and the speedometer is dialed in.



Caveat, since the information is Binary Coded by Teleflex, you

may throw a switch and see no outcome change. This simply

means that some combinations are not used. Don't worry

about this, just progress to the next switch as outlined in the

algorithm above.

 

Basically you're doing a binary search. We've all done this

many times when we play "what number am I thinking of

between 0 and 100". The guesser starts at 50 (devide by

two), the answer is low or high. If low, the guesser says 75.

The answer is low, so the guesser says 88, etc until the answer

is arrived at. This is a binary search. Have Fun!



David Brady

'02 LXi, NC



On 9/1/2010 6:10 AM, Dorn Hetzel wrote:
 


If there are 9 switches each with 2 positions, then the
total number of combinations is 2^9, or 512.


Some or all of the switches are probably used to
represent a binary number in the range 0 to 511.  (or a
smaller max if some of the switches are used for other
things)

Are the switches all in one block?  Do they have any
markings or numbering?  While it's certainly not trivial,
it actually might be possible to arrive at correct
settings
by a slightly improved "trial, measure error, calculate
new trial setting, repeat" method.

Regards,

Dorn Hetzel
77FC35
Hogansville, GA



On Wed, Sep 1, 2010 at 2:35 AM,
Jo-Ski <"josl@nas.com">
wrote:


 



Stephen Birtles wrote:
 
>I am
the offending dealer and I did not say
that it was trail by error

>I stated that there was NO
documentation I stated this when I was
asked if I had any wanderldoge nos
Gauges for sale and I stated this whne
the customer >phoned I also Stated
how I received the Gauges

>About 299 Gauges in a rather Large
Garbage bag. They were the contained in
a file cabinet which I purchased at the
Bluebird Auction. The file cabinet also
did >not have any documentation in
it. If you are not happy with the sale
simply return the speedometer Money
Cheerfully refunded

>But Wait I have not Received payment
for the speedometer yet

>So just return the speedometer



Jo-ski writes:
 
First, our main
concern: PLEASE, PLEASE, DOES ANYONE OUT
THERE HAVE THE 9-DIP-SWITCH SETTINGS FOR
CALIBRATING A TELEFLEX
SPEEDOMETER/ODOMETER FOR AN '83 FC 35' RB
BLUE BIRD WANDERLODGE?
 
Now to respond to
Stephen: Please, we are not trying to set
off a firestorm or tarnish any reputations
here, but we feel we need to set the
record straight and perhaps bring
something positive out of this situation.
 
With all due respect,
Stephen, while we thank you for coming
forward, we did not mention you or
your dealership by name to this forum
about this matter.
 
And, yes, when we
ordered the gauge, you explained that
there was no documentation, but both of us
distinctly remember you saying that
setting it up was by
"trial-and-error." Stew thought, by that,
you meant connecting the 4 wires up. You
said nothing about there being 9 dip
switches to set for the calibration. So,
no, at that point, we did not know about
those 9 dip switches, and of course, you
yourself must understand that setting
those switches to the "magic combination"
for a given coach could be one out of
thousands of possible combinations and
permutations with that many switches (for
heaven's sake, "trial-and-error" could
conceivably take up the rest of our
lifetimes).
 
And, no, you actually
did not explain about how you
purchased the gauges until Stew called you
a second time--right in the middle of a
+6-hour session with the mechanic, trying
to get the gauge to work properly (as I
mentioned, for example, it would read 70
mph when the coach was actually doing 20
mph, as monitored by GPS). You were at the
dentist, and suggested they go out to the
Teleflex Website, where they would "find
all the information," which they did not
find. They finally called Teleflex tech
support, and the tech support guy
explained that they no longer make this
gauge, but he remembered it, and could fax
out a 4-or-5-page handout that at least
explained something about it--e.g., the
existence of the 9 switches. That
entailed hunting for a nearby Kinko's or
mailbox-type place where they could
receive the fax--again, right in the
middle of this +6-hour session with the
mechanic around and around the block in
"trial-and-error" mode. . .
 
OK, Stephen,
here's one positive outcome of this
situation: to do right by any future
customers, you could, at the very least,
call Teleflex yourself, secure a master
copy/fax of that 4-or-5 page handout from
Teleflex, and include a photocopy of it
with any of those other 298 gauges you
sell in the future. That would be a
service to your customers, along with
explaining this 9-dip-switch situation up
front
to them, don't you think?
 
Unfortunately, the
handout still does not give the magic
combination of the 9 dip switches for a
given coach. Hence, we are hoping, please,
that someone out there will respond to our
initial plea above. Barring that, Stew is
still willing to go the extra mile by
going through what sounds like
an elaborate kabuki of crawling under the
coach, counting the number of notches on
something for odometer-related purposes,
getting tire sizes, and supplying a whole
host of other measurements and
specifications to Teleflex,--and maybe,
maybe--Teleflex will be able to provide
the settings.
 
If that doesn't work,
we will return the gauge. If it does work,
we will gladly share this hard-won
information with other Blue Birders,
including Stephen (something that might
boost the sale of the other 298 gauges?)
because we sincerely wish Stephen all the
best with his business.
 
There. . .another
possible positive outcome to the
situation. . .don't you think?
 
Respectfully,
 
Jo-ski and Stew
"The Bird Abides"
'83 FC 35' RB
Blaine, WA


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