RIV Report?

[g_man1146]

Macy,

While I don't often post here, I was about to attempt to come to
CCW's defense and state my very positive experiences at the Fort
Valley plant but you have, far better, addressed the situation.

My problems were addressed professionally, completely and performed
in a timely manner. The experience renewed my faith in the brand I
have come to admire so much over 17+ years of ownership. After seeing
the quality and service decline prior to the purchase by CCW it was a
joy to do business with caring professionals.

While at the factory I did hear complaints about CCW which I could
not understand because they were about a coach not made by CCW, with
parts (defective) made by a third party. Sometimes owners
frustrations are misplaced, when that happens it should be taken as
such. IMO, CCW is the best thing to happen to Wanderlodge in many
years and I have previously posted that thought on other forums.

As far as the RITV, sure I was disappointed that it moved from
the "Valley" because we intended to go for reasons stated below.
Having hosted a Wanderlodge rally, I know first hand what is involved
in planing and in the cost. The RITV, over the years has taken on its
own special, unique form. From the impromptu tailgate parties in the
staging area before the rally to walking around hundreds of coaches
reuniting with old friends and making of new ones, to the informative
seminars where we learn the intricacies of these fine machines it was
truly a distinct experience that made one proud to be a Wanderlodge
owner. The functions, vendors, entertainment, etc. added to the fun.
The only objection I ever heard was that some wanted to attend
without the frills that raised the cost. It had been suggested that
perhaps a "bare bones" RITV could be held one year and a "Gala Event"
the next. That way one could attend the one of their liking or both
types if they desire. The Family of Friends Chapter has scheduled
rallies at various places alternating east and west coasts each year.
They are fun but none offer the RITV experience. I can't blame those
that miss this exceptional, one of a kind event.

It is my belief that 99% of Wanderlodge owners will rally around the
factory and brand and will support your efforts to keep more of these
wonderful machines in production and the existing ones up and
running. You will always find some that are unhappy or just
frustrated. One can do no more than try to make things right within
reasonable limitations and, I am sure, there will be times where
there will be no satisfactory conclusion. These situations though, I
believe will be very rare based upon my observations of the
commitment to quality I have observed.

I can not close without wishing you the best for good health. All
else is secondary.

Regards,
Rich Ducci '99LXi43' CT