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12-09-2006, 14:31

Dan: Well said ! One of the best post I've read in a long
time.Bob 93pt-40

In WanderlodgeForum@yahoogroups.com, "ac7880" wrote:
>
> Well Tom, If I demand 100 percent satisfaction for every dollar I
> spend, then the IRS and US government owes me back every dollar I
> ever paid in US taxes. I am not 100% satisifed with how my money
was
> spent.
>
> I also have some investments on the stock market where I was not
> satisfied - I want all my money back there.
>
> Then there was one motorcycle and 2 new cars where I was not happy -

> I'll settle for 50 percent back there as I had some use, though not
> meeting my level of expectation.
>
> I purchased some tough steaks over the years - I'll take back 25%
> there. Some potatoes I purchased went bad - I want 20% back there.
>
> I have had some problems on air line flights over the years - I'll
> settle for 30% back there.
>
> The medical system mis-diagnosed my wife 3 times before we fixed
the
> problem - I want 100 percent back there plus pain and suffering -
> hell I'll just sue them for 3 million dollars like others have
done,
> and every other person in need of medical treatment can pay higher
> medical fees to cover our gain on that one.
>
> In your years in USAF Civil Engineering I am sure you made some
> errors - please submit a check to the US treasory to cover your
wages
> you were paid while making those errors - plus interest of course.
> You did make at least SOME errors - though you were working in good
> faith?
>
> People work in good faith - and get paid for good faith efforts.
> Most of the time it works out. .
>
> Dan
> \
>
> --- In WanderlodgeForum@yahoogroups.com, Tom Warner
> wrote:
> >
> > Doug sounds like we have a disagreement here and in my opinion
one
> of
> > the reasons we have a few bad service areas that can get away
with
> > poor service. And notice that I said a few. I dont understand
your
> > rationale Doug when you say "time was spent, labor was done, the
> > problem was not fixed", then what are you paying them for? I am
> > going to pay $90-$110 an hour for expert services to NOT fix a
> > problem now? Dont think so.
> > I stick by my previous statement, if you cant do the work get out
> of
> > the business. If they advertise diesel and allison transmission
> > service then they should have the equipment, skills and parts to
> fix them.
> >
> > tom warner
> > vernon center,ny
> > 1985 PT 40
> >
> >
> >
> > At 10:09 PM 12/8/2006, you wrote:
> > >FWIW, Speaking as a repair shop owner, time was spent, labor was
> > >done, the problem was not fixed. I feel that the previous shops
> are
> > >due something for their time. Maybe some refund is due, maybe
not,
> I
> > >don't know what they charged. It sounds like the problem is not
a
> > >simple one, so missed diagnosis is not hard to understand. I
feel
> > >for Julie, the frustration of being stuck, spending money and
not
> > >getting the results you expected and spending more money is no
fun
> > >to say the least, but we cannot expect these complicated
machines
> to
> > >always be easy to fix. More often than not, I find elusive
> problems
> > >to be multi-faceted, and while the actual repair may be easy and
> > >quick, finding the problem may be difficult and time consuming.
> > >Certianly we can't expect service facilities to only get paid
for
> > >the problems they fix, and not for the time it takes to diagnose
> the
> > >problem? At least the most recent shop knows what has been tried
> and
> > >didn't work, that alone is worth something.
> > > I've been to my doctor 3 times with an aching elbow and it
> > > still aches, but I have to keep paying for him to look at it.
> > > I just hope they get it figured out and Julie and crew can
> get
> > > on with their travels.
> > > Doug Engel, Gunnison, CO, 1981 FC35SB, "Pokey"
> > >
> > >ac7880 wrote:
> > > Tom,
> > >
> > >Perhaps you are jumping the starter gun? How can they demand a
100%
> > >refund from previous shops until the problem is actually proven
to
> be
> > >solved with a simple new air filter replacement?
> > >
> > >What if they demand refunds, and the last shop's fix is not the
> final
> > >solution?
> > >
> > >Do they then refund the refund?
> > >
> > >Let them get a fix that proves out in the long haul before
pointing
> > >fingers at previous shops and demanding money back. Maybe the 3rd
> > >shops diagnosis is correct--or maybe not. 3 opinions thus far -
> > >which one is right? The one that solves the problem over the next
> > >30 days and multiple miles is likely the right one.
> > >
> > >As for me, I would never "immediately contact both shops
> > >for a 100% refund", until it was proven beyond a boubt they were
> both
> > >wrong - and even then I would cut slack for the hours they
expended
> > >in good faith to help me solve the problem when I needed help.
> > >
> > >Dan
> > >94 BMC 37'
> > >
> > >--- In WanderlodgeForum@yahoogroups.com, Tom Warner
> > >wrote:
> > > >
> > > > Julie if I were in your place I would immediately contact both
> > >shops
> > > > for a 100% refund once you get the bill. If you have the
number
> off
> > > > the old filter go to this site and plug it in with no
> > > > dashes. http://www.wixfilters.com/filterlookup/index.asp then
go
> > > > to http://www.filter1.com and get the phone number and the chances
are
> > >they
> > > > will have one in stock.
> > > >
> > > > tom warner
> > > > vernon center,ny
> > > > 1985 PT 40
> > > >
> > > >
> > > > At 10:44 PM 12/7/2006, you wrote:
> > > > >We arrived in front of Stewart and Stevenson at 10 p.m. last
> night.
> > > > >They said they would take a preliminary look today. From our
> > > > >description of the problem and what work had been done they
> thought
> > > > >that the issue was on the engine side of the equation. What
> they
> > > > >found was the air filter was full. Now they are trying to
> locate a
> > > > >filter to fit. They have phoned Bluebird but did not get an
> answer
> > > > >today. He hoped for a call back tomorrow.
> > > > >
> > > > >After they put in the air filter they will test the system
to
> see
> > >if
> > > > >the problem is resolved. Now it really is aggravating to
have
> to
> > >pay
> > > > >3 shops to troubleshoot a problem when the first shop should
> have
> > > > >found the problem. United Engines in Oklahoma City told us
> that we
> > > > >had about 50% left on our air filter. They were wrong and
> > > > >consequently we had a transmission shop try to find the
> problem. I
> > > > >guess it is a good thing to have all our ground connections
> made
> > > > >secure but it was not the cause.
> > > > >
> > > > >So does Bluebird work on Friday. Does anyone know what air
> filter
> > >the
> > > > >1992 WLWB 40' PT 8V92 uses?
> > > > >If S & S can obtain a filter we could possibly be on our way
> to our
> > > > >winter abode.
> > > > >
> > > > > Thanks for all the advice and support. The camaraderie of
> these
> > > > >lists is truly wonderful.
> > > > >
> > > > >Julie Bonser
> > > > >1992 WLWB PT 40'
> > > > >El Paso, TX
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >Yahoo! Groups Links
> > > > >
> > > > >
> > > > >
> > > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >Doug Engel, Gunnison, CO. 1981 FC35SB "Pokey"
> > >
> > >---------------------------------
> > >Access over 1 million songs - Yahoo! Music Unlimited.
> > >
> > >[Non-text portions of this message have been removed]
> > >
> > >
> > >
> > >
> > >Yahoo! Groups Links
> > >
> > >
> > >
> >
>