Update on loss of Turbo Boost and check Transmission light

[Tom Warner]

Doug sounds like we have a disagreement here and in my opinion one of
the reasons we have a few bad service areas that can get away with
poor service. And notice that I said a few. I dont understand your
rationale Doug when you say "time was spent, labor was done, the
problem was not fixed", then what are you paying them for? I am
going to pay $90-$110 an hour for expert services to NOT fix a
problem now? Dont think so.
I stick by my previous statement, if you cant do the work get out of
the business. If they advertise diesel and allison transmission
service then they should have the equipment, skills and parts to fix them.

tom warner
vernon center,ny
1985 PT 40



At 10:09 PM 12/8/2006, you wrote:
>FWIW, Speaking as a repair shop owner, time was spent, labor was
>done, the problem was not fixed. I feel that the previous shops are
>due something for their time. Maybe some refund is due, maybe not, I
>don't know what they charged. It sounds like the problem is not a
>simple one, so missed diagnosis is not hard to understand. I feel
>for Julie, the frustration of being stuck, spending money and not
>getting the results you expected and spending more money is no fun
>to say the least, but we cannot expect these complicated machines to
>always be easy to fix. More often than not, I find elusive problems
>to be multi-faceted, and while the actual repair may be easy and
>quick, finding the problem may be difficult and time consuming.
>Certianly we can't expect service facilities to only get paid for
>the problems they fix, and not for the time it takes to diagnose the
>problem? At least the most recent shop knows what has been tried and
>didn't work, that alone is worth something.
> I've been to my doctor 3 times with an aching elbow and it
> still aches, but I have to keep paying for him to look at it.
> I just hope they get it figured out and Julie and crew can get
> on with their travels.
> Doug Engel, Gunnison, CO, 1981 FC35SB, "Pokey"
>
>ac7880 wrote:
> Tom,
>
>Perhaps you are jumping the starter gun? How can they demand a 100%
>refund from previous shops until the problem is actually proven to be
>solved with a simple new air filter replacement?
>
>What if they demand refunds, and the last shop's fix is not the final
>solution?
>
>Do they then refund the refund?
>
>Let them get a fix that proves out in the long haul before pointing
>fingers at previous shops and demanding money back. Maybe the 3rd
>shops diagnosis is correct--or maybe not. 3 opinions thus far -
>which one is right? The one that solves the problem over the next
>30 days and multiple miles is likely the right one.
>
>As for me, I would never "immediately contact both shops
>for a 100% refund", until it was proven beyond a boubt they were both
>wrong - and even then I would cut slack for the hours they expended
>in good faith to help me solve the problem when I needed help.
>
>Dan
>94 BMC 37'
>
>--- In WanderlodgeForum@yahoogroups.com, Tom Warner
>wrote:
> >
> > Julie if I were in your place I would immediately contact both
>shops
> > for a 100% refund once you get the bill. If you have the number off
> > the old filter go to this site and plug it in with no
> > dashes. http://www.wixfilters.com/filterlookup/index.asp then go
> > to http://www.filter1.com and get the phone number and the chances are
>they
> > will have one in stock.
> >
> > tom warner
> > vernon center,ny
> > 1985 PT 40
> >
> >
> > At 10:44 PM 12/7/2006, you wrote:
> > >We arrived in front of Stewart and Stevenson at 10 p.m. last night.
> > >They said they would take a preliminary look today. From our
> > >description of the problem and what work had been done they thought
> > >that the issue was on the engine side of the equation. What they
> > >found was the air filter was full. Now they are trying to locate a
> > >filter to fit. They have phoned Bluebird but did not get an answer
> > >today. He hoped for a call back tomorrow.
> > >
> > >After they put in the air filter they will test the system to see
>if
> > >the problem is resolved. Now it really is aggravating to have to
>pay
> > >3 shops to troubleshoot a problem when the first shop should have
> > >found the problem. United Engines in Oklahoma City told us that we
> > >had about 50% left on our air filter. They were wrong and
> > >consequently we had a transmission shop try to find the problem. I
> > >guess it is a good thing to have all our ground connections made
> > >secure but it was not the cause.
> > >
> > >So does Bluebird work on Friday. Does anyone know what air filter
>the
> > >1992 WLWB 40' PT 8V92 uses?
> > >If S & S can obtain a filter we could possibly be on our way to our
> > >winter abode.
> > >
> > > Thanks for all the advice and support. The camaraderie of these
> > >lists is truly wonderful.
> > >
> > >Julie Bonser
> > >1992 WLWB PT 40'
> > >El Paso, TX
> > >
> > >
> > >
> > >
> > >
> > >Yahoo! Groups Links
> > >
> > >
> > >
> >
>
>
>
>
>
>
>Doug Engel, Gunnison, CO. 1981 FC35SB "Pokey"
>
>---------------------------------
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