Dorn Hetzel
05-20-2008, 09:39
---------- Forwarded message ----------
From: <b class="gmail_sendername">Nick Klein[/b] <"customerservice@xantrex.com">
Date: Tue, May 20, 2008 at 3:42 PM
Subject: RE: Case Number (00102618) [ ref:00D3Wjr.500350ZIy:ref ]
To: ""dorn@hetzel.org"" <"dorn@hetzel.org">
[ref:00D3Wjr.500350ZIy:ref]
Dear dorn,
They are basically exactly the same units, but below is an explanation:
This line consisted of models RV2012M, RV2512M, and RV3012M, which were 2000, 2500 and 3000 watts respectively. These units were only used for Monaco coaches, and the M designation referred to a series of default programming items requested by Monaco. (See the section on "RC7 & RC7GS Setup Menus".)
Two knockouts on the inverter were left open at the factory. Otherwise they were physically indistinguishable from the regular version, and had no other unique features. Warranty is the same.
The "software" defaults which may be different from standard models were:
SEARCH SENSE â DEFEAT
BAT CAPACITY â AUTO
BAT TYPE â LIQUID LEAD ACID
CHARGE RATE â 80%
Yes, both models were designed for RV use.
For all correspondence regarding this issue, please make sure to include the case number (00102618) in the subject line of the email.
Technical Support
Customer Service Operations
Xantrex Technology Inc.
Website: www.xantrex.com
Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of any recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.
-----------------------------------------
Case number: 00102618
Case Subject: how is rv3012M different from other rv3012
Description: Can you explain the differences between RV3012M and other RV3012 models. What does M series software mean? Are these models still suitable for an RV application?
From: <b class="gmail_sendername">Nick Klein[/b] <"customerservice@xantrex.com">
Date: Tue, May 20, 2008 at 3:42 PM
Subject: RE: Case Number (00102618) [ ref:00D3Wjr.500350ZIy:ref ]
To: ""dorn@hetzel.org"" <"dorn@hetzel.org">
[ref:00D3Wjr.500350ZIy:ref]
Dear dorn,
They are basically exactly the same units, but below is an explanation:
This line consisted of models RV2012M, RV2512M, and RV3012M, which were 2000, 2500 and 3000 watts respectively. These units were only used for Monaco coaches, and the M designation referred to a series of default programming items requested by Monaco. (See the section on "RC7 & RC7GS Setup Menus".)
Two knockouts on the inverter were left open at the factory. Otherwise they were physically indistinguishable from the regular version, and had no other unique features. Warranty is the same.
The "software" defaults which may be different from standard models were:
SEARCH SENSE â DEFEAT
BAT CAPACITY â AUTO
BAT TYPE â LIQUID LEAD ACID
CHARGE RATE â 80%
Yes, both models were designed for RV use.
For all correspondence regarding this issue, please make sure to include the case number (00102618) in the subject line of the email.
Technical Support
Customer Service Operations
Xantrex Technology Inc.
Website: www.xantrex.com
Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of any recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.
-----------------------------------------
Case number: 00102618
Case Subject: how is rv3012M different from other rv3012
Description: Can you explain the differences between RV3012M and other RV3012 models. What does M series software mean? Are these models still suitable for an RV application?